Sep 17, 2019

WhatsApp Business API Is Turning Out To Be a Boon While Communicating With Customers

WhatsApp Business API is soon turning out to be boon for many business industries. Popular brands like BookMyShow, MakeMyTrip, ShopClues seem to greatly rely on this new tool.

WhatsApp Business API was launched in the month of August 2018 and it has proven to be beneficial since then. The tool is focused on connecting with the customers at a large scale.

The tool basically eases the process of dealing with customer queries. The tool enables businesses to provide real-time support and resolutions through WhatsApp.

Many brands have experienced improved customer experience with WhatsApp Business API.