WhatsApp has now come up with something known as Insurance through WhatsApp. This will enable policyholders to avail different benefits at their fingertips anywhere and anytime with the help of WhatsApp.
WhatsApp is now getting involved in different fields apart from the usual sending text messages. Seeing this new update, insurance companies have started to launch AI enabled WhatsApp Channel for the purpose of customer servicing.
With this update you can use WhatsApp chat to get information about your policy. Apart from this you can also get other policy related processes which includes name change, nominee change, payment mode change, claim status and revival information.