WhatsApp reached its milestone of over five million active users in a year of its WhatsApp Business App. Marking the milestone, the company announced that it would be introducing some popular features of the WhatsApp Business mobile app to its web portal like Quick replies, Labels and Chat List filtering.
- With the quick replies feature, you can quickly reply to customer queries in the form of preset replies by pressing "/" on the keyboard.
- Labels will enable users to organize their contacts and chats under different labels. Some of the labels include important, can reply later, promotional and many more.
- The Chat List Filtering feature will enable users to manage their chats with filters like unread messages,groups or broadcast list.