AI is one such area which is increasingly being used by various online platforms. Recently, it is seen that YouTube is using AI technology in order to identify content that is problematic. Read more at gadgets.ndtv.com
The number of videos on YouTube seem to be taken down due to the AI technology. This is because they are in violation of the content policy of the platform.
Twitter is also seen to be implementing a similar kind of automation. Google also claims that it would be limiting the phone support.