
- Sep 30, 2020
COMMON ISSUES ENCOUNTERED WHILE USING GOOGLE MY BUSINESS
Though there
are several benefits associated with Google My Business, it still suffers from
its drawbacks. Over the years, the complexity related to Google My Business has
been on the rising side.
Let us
figure out the most common issues faced while using Google My Business below :
A simple
process turned into a complicated one that is what best describes Google My
Business. However, it is still considered to be a useful tool to showcase and
make your business stand out from its competitors.
1. Fake Competitor Listings
There are
chances that you might come across several fake competitor listings, which
might appear to be more harmful than useful. If in case you come across such a
profile, you can reach out to Google by filling in the redressal form. It is a
form that can help you highlight to Google if any business is seen violating
its rules.
2. GMB Listing Suspension
There are
times when your GMB listing might see the suspension sign. Many times you might
not be seen adhering to the rules of Google My Business' Terms of Service,
which might further lead to the suspension notice by Google.
3. Ex-Employee Revenge
An
ex-employee not on good terms with your business might come up with a negative
comment as a revenge plan. This will, in turn, lead to a violation of Google's
Users Contributed Content Policy's Conflict of Interest Guideline. To avoid
this, you can flag the review posted by the ex-employee. Further, the same will
get removed.
4. Return of Ownership
There might
be instances wherein you might forget your GMB login info. To get the
credentials back, you can follow the below steps:
- Go to 'Manage Now'
- You will see a list of all the GMB
properties that you manage
Later, start
typing the name of the business that you need to own back or get the manager's
rights. If the recovery email looks familiar, you can easily claim the GMB
listing back.
5. Post Rejection
Google
might, at times, reject your Google My Business post. The same will be
highlighted through a red 'Rejected' sign. Sometimes posting content or images
related to sensitive topics might lead to the rejection of posts. Another
reason could be due to the use of certain offensive words.
If you have
any further issues, you can easily access Google My Business Help Forum or
reach out to Google My Business Support.
Read more at www.searchenginejournal.com