WhatsApp has written to RBI for their approval on Whatsapp Pay. Government has stated that WhatsApp Pay cannot be launched in India till the time they don't set up an office in India.
WhatsApp is working closely with the Centre, National Payments Corporation of India and also banks on restarting WhatsApp Pay. WhatsApp pay was all set to launch in the month of May this year.
WhatsApp had already launched a beta test for its payment service however it was later stopped by the government who claimed that the company needs to have its own office and recruit its team in India.
As of now the company has appointed Komal Lahiri as the grievance officer for WhatsApp in India.